Enterprise RAG Platform
Designing reliable retrieval-augmented generation systems for real-world use.
Why I built this
I built this to explore patterns for making RAG systems reliable in production. Most RAG implementations I saw failed silently, and I wanted to understand how to prevent that.
What I learned
The biggest insight was that evaluation gates matter more than model size. A smaller model with proper evaluation beats a larger model without it. Also, retrieval boundaries are crucial. The system needs to know when it doesn't have enough information.
TL;DR
Built a production-grade RAG system with domain routing, per-domain indexes, and evaluation gates that prevent silent failures. Improved traceability and reduced unsupported answers through systematic evaluation.
Why this matters
Applying LLMs to enterprise knowledge bases breaks in predictable ways. Naïve RAG implementations fail silently in production, producing confident but incorrect answers. This project was about preventing that.
Problem
When naïve RAG is used, models hallucinate answers outside their knowledge boundaries, fail to route queries to appropriate domains, and lack mechanisms to detect and prevent failures before they reach users.
Constraints
Latency requirements: sub-second response times required. Incomplete or noisy documents: enterprise knowledge bases contain inconsistent formatting and missing metadata. Evaluation without human labels: measuring faithfulness and correctness at scale without manual annotation.
System design
Evaluation
Results
Improved traceability and reduced unsupported answers in eval runs. Clearer failure boundaries through abstain + citations. Latency and quality were tracked during eval runs; numbers will be published once benchmarked consistently.
Trade-offs & Lessons
Latency vs reliability: stricter evaluation gates increase latency but prevent failures. Strict retrieval boundaries prevented most hallucinations. The initial over-engineering of routing logic slowed iteration. Simplicity in evaluation gates mattered more than complex routing.
What I'd Improve Next
I'd add real-time feedback loops for routing accuracy. An A/B testing framework for retrieval strategies would help iterate faster. More granular evaluation metrics per domain would catch domain-specific regressions.